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privacy policy

foundations.(au) understands and respects the importance of your privacy. we are committed to protecting your personal information and acknowledge that some of your details will be stored to help those in need. we are bound by the National Privacy Principles as set out in the Privacy Act 1988 (Commonwealth).

what personal information do we collect?
foundations.(au) typically asks you for the following information:
•    contact information (including name, address and email address)
•    personal details (including date of birth, gender and occupation)
•    certain details surrounding your areas of interest
•    your membership number
•    credit card numbers and/or bank account details

it is at your discretion as to how much of this information you choose to provide. all of this information is held securely.

how is your personal information used?

foundations.(au) uses your information to better understand your needs. this information allows us to provide you and the wider community with a greater level of quality, whether as a visitor to our website, a donee, fundraiser or volunteer.  specifically, we collect your personal information to:
•    process donations and provide receipts
•    provide you with information on how your donation is being used
•    maintain accurate details of our members history with the organisation
•    communicate with you about the work we are undertaking
•    address any queries you may have
•    develop and market our range of causes and events, which we believe may be of interest to you

to ensure your privacy is protected, information from your records will not be disclosed or altered unless requested by you.

we may send you email newsletters and other email regarding foundations.(au) causes, where you elect to opt-in, which may be via our website, or another request. you can unsubscribe from our newsletters via links in the newsletter, or alternatively notifying us at contactus@foundationsau.org.

we use givenow.com.au as affiliated with Our Community Foundation as an external provider to help us process online donations. it is a condition between foundations.(au) and Our Community that a written agreement is signed to keep your personal information confidential and secure.  any online donations recieved via givenow.com.au are processed via an SSL (Secure Sockets Layer) session. SSL is the standard for secure web transactions and ensures that your experience is safe and secure at all times. we maintain records of all financial transactions. for more information regarding online donation security and safety please go to www.givenow.com.au/privacyandsecurity. 

we use Google Analytics to track visits to our website. this information is used to track the ongoing effectiveness of our website. types of data collected include visits, length of visit and viewed pages. this data collection will not identify you as an individual. for more information read Google's Privacy Policy.

we may anonymously track your visit to our website by using 'cookies' which are provided by a third party.  if you prefer not to allow the use of 'cookies', you may be able to adjust your browser to turn them off or notify you when 'cookies' are being used.

when do we disclose your personal information?
foundations.(au) may disclose your personal information to:
•    our accountants, auditors and lawyers
•    law enforcement and government officials, in accordance with specific legal requests or warrants, particularly in relation to the protection of children.
•    when we are legally required to do so, such as security and police checks if you wish to become a volunteer with the organisation.

foundations.(au) will not use or share your personal information with third parties without first informing you and obtaining your consent.  your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

how long do we keep your personal information?
we will keep and use your information after you have become a member, provided a donation or interacted in some other way with foundations.(au). how long we hold and use the information after you have ceased donating or interacting with us will depend on the type of interaction you had with us and the law.

we strive to keep your personal information accessible and accurate. it is your right to request access to, and correction of any of your personal information, including email preferences held by us at anytime through the below contact details.

links with other internet sites.
links to other internet sites from our website are provided solely as a convenience to you. if you use these links, you will leave our website. we confirm that we do not control and are not responsible for the content or the privacy policies of any of these sites.

giving you control.
foundations.(au) will provide you with the opportunity to opt out of receiving future communications from us. should you have any issues in relation to foundations.(au) and your privacy, you can raise this with our Privacy Officer. they can be contacted via:

Attention:
Privacy Officer
foundations.(au)
PO Box 389
FIVE DOCK  NSW  2046

OR

sending an email to the privacy officer at contactus@foundationsau.org

changes to this privacy statement
we may make changes to this policy from time to time without notice. any changes will be reflected on this page.